1. Acceptance of Terms
These Terms of Service ("Terms") are a binding agreement between you and A Step Ahead Media, a Florida limited liability company doing business as All In One Nonprofit ("we," "us," "our"). They govern your use of our website at allinonenonprofit.com, all subdomains, and our suite of nonprofit management applications (collectively, the "Service").
By creating an account, accessing the Service, or making a purchase, you agree to these Terms. If you do not agree, do not use the Service.
2. Description of Service
All In One Nonprofit provides a suite of web-based applications and content designed to help small and mid-sized nonprofit organizations form, govern, and operate effectively. The Service includes free and paid tiers, one-time bundled suites, and standalone products. Specific features and pricing are described on our website and may change over time.
The Service is provided as a tool, not as legal, financial, tax, accounting, or professional advice. Outputs generated by the Service (policies, board handbooks, compliance reports, etc.) are starting-point templates that should be reviewed by qualified professionals before being adopted or relied upon.
3. Eligibility and Account Responsibility
You must be at least 18 years old to create an account. By creating an account, you represent that all information you provide is true, accurate, and current.
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activity that occurs under your account.
- Notifying us immediately of any unauthorized access.
- Ensuring you have authority to bind your organization to these Terms (if signing up on behalf of a nonprofit).
4. Acceptable Use
You agree NOT to:
- Use the Service for any unlawful purpose or in violation of any applicable law.
- Reverse engineer, decompile, or attempt to extract the source code of our applications.
- Copy, redistribute, or republish any All In One Nonprofit content, templates, or curriculum without our written permission, except for use within your own nonprofit organization.
- Resell, sublicense, or commercially exploit the Service or its outputs.
- Use the Service to send spam, harass others, distribute malware, or infringe on intellectual property.
- Probe, scan, or test the vulnerability of the Service, or attempt to circumvent any security or access controls.
- Use automated systems (bots, scrapers) to access the Service without our written permission.
We may suspend or terminate accounts that violate these rules, or any accounts that do not comply with any of the terms herein.
5. Payments and Refunds
5.1 Subscription Plans
Our apps are sold through two subscription plans, AIO Essentials and AIO Complete, each billed annually or monthly. Your plan covers the apps that come with it and their AI automations. Before subscribing, you can explore everything in our free live demo, so you can evaluate the Service before you pay. Earlier one-time purchases of app suites or the Complete Nonprofit Toolkit remain valid: if you purchased lifetime access, you keep lifetime access to the products you purchased, subject to these Terms.
What one subscription covers. One subscription covers one legal organization, meaning a single entity with its own federal Employer Identification Number. Within that organization there is no limit on how many people you add. Staff, board members and volunteers are all included, because a subscription is priced per organization and never per user.
More than one organization. A single subscription does not cover related entities under common control, chapters or affiliates that hold their own Employer Identification Number, or fiscally sponsored projects that need a workspace of their own. Each additional legal organization of that kind can be added to the same subscription at half the plan price: $25 a month or $250 a year on AIO Essentials, and $100 a month or $1,000 a year on AIO Complete, per additional organization. Organizations that must meet HIPAA or another compliance standard carry additional cost, quoted for the structure. Email support@allinonenonprofit.com and we will add them to your subscription.
5.2 Payment Processing and Seller of Record
Payments are processed through Stripe (for card payments) and PayPal. A Step Ahead Media acts as the seller of record and processes payments on your behalf, so "A Step Ahead Media" is the name you will see at checkout and on your card or bank statement. By making a purchase or starting a subscription, you authorize A Step Ahead Media, through its payment processor (Stripe or PayPal), to charge your payment method for the amount specified.
5.3 Automatic Renewal, Cancellation, and Refunds
Automatic renewal disclosure. Subscriptions renew automatically. Monthly plans renew each month and annual plans renew each year, and the payment method you provided at checkout is automatically charged the subscription price at the start of each new billing period until you cancel. By starting a subscription, you consent to these recurring charges.
Cancellation. You may cancel at any time using the Manage billing option on your account page, through your PayPal account (for PayPal subscriptions), or by emailing support@allinonenonprofit.com. Cancellation stops all future billing. Your subscription remains active through the end of the billing period you have already paid for, and you will not be charged again.
No refunds. Annual subscription payments, monthly subscription payments and renewal payments are all non-refundable, including for partial or unused periods. There is no money-back guarantee and no refund period. You may cancel at any time, which stops all future billing, and your access continues through the end of the period you have already paid for.
Evaluate before you pay. Every app is available to you at no cost and with no commitment before any charge, through the free live demo, a walkthrough call, or a private demo account built on your own organization’s structure.
Billing errors. If a billing error occurs on our part, such as a duplicate charge or a charge after a valid cancellation, we will correct it promptly.
Nothing in this section limits any rights you may have under applicable consumer protection law, including any non-waivable refund or cancellation rights in your state or country.
5.4 Price Changes
We may change subscription prices from time to time. If a change affects your plan, we will notify you by email at least 30 days before the new price takes effect at your next renewal, and you may cancel before the renewal if you do not accept the change. There is no legacy, locked, or grandfathered rate: the published price of your plan is the price. Price changes never affect lifetime access you have already purchased.
6. Intellectual Property
6.1 Our Content
All software, content, templates, curriculum, videos, and documentation that make up the Service are the property of A Step Ahead Media or its licensors and are protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service for the operation of your own nonprofit organization. This Section 6 sets out the license under which you may use the software and serves as your end-user license agreement (EULA); because the Service is web-based software and access, a separate EULA document is not required.
6.2 Your Content
Any information, data, or documents you enter into the Service ("Your Content") remains yours. You retain ownership and we do not claim any ownership rights in Your Content. You grant us a limited license to store, process, and display Your Content as necessary to provide the Service to you.
Export at any time. An account owner can export Your Content from the Service whenever they want, without asking us first and without giving a reason. This applies while your subscription is active and it does not depend on why you are leaving.
6.3 Outputs and Generated Documents
Documents and outputs generated by the Service (board handbooks, policies, reports, etc.) are yours to use, modify, and adopt for your nonprofit. The underlying templates and methodology remain All In One Nonprofit intellectual property; you may not redistribute or resell the unmodified templates.
7. Disclaimers
All In One Nonprofit is not a law firm, accounting firm, or financial advisor. Nothing in the Service constitutes legal, tax, accounting, or financial advice. The Service is provided "as is" and "as available," without warranties of any kind, express or implied.
We do not warrant that:
- The Service will meet your specific requirements.
- The Service will be uninterrupted, secure, or error-free.
- Outputs generated by the Service will be accurate, complete, or fit for any particular purpose.
- Compliance with regulations (IRS, state, employment, etc.) is guaranteed by using the Service.
You are responsible for verifying all outputs and consulting qualified professionals (attorneys, accountants, insurance brokers) before adopting them.
8. Limitation of Liability
To the maximum extent permitted by law, A Step Ahead Media, DBA All In One Nonprofit and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or revenues, arising out of or related to your use of the Service.
Our total cumulative liability to you for any claim arising from these Terms or the Service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100.
9. Indemnification
You agree to indemnify and hold harmless A Step Ahead Media, DBA All In One Nonprofit and its officers, members, employees, and agents from any claim, damage, loss, or expense (including reasonable attorneys' fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) any content you submit through the Service.
10. Termination
You may cancel your subscription or your account at any time from your account page or by emailing support@allinonenonprofit.com. Cancellation stops future billing, and your access remains active through the end of the subscription period you have already paid for. Subscription payments already made are not refunded, as described in Section 5.3.
We may suspend or terminate your account at any time, with or without notice, for any reason, including violations of these Terms. Upon termination, your right to use the Service ends immediately. Provisions of these Terms that by their nature should survive termination (intellectual property, limitations of liability, indemnification, dispute resolution) will survive.
11. Governing Law and Dispute Resolution
These Terms and your use of the Service are governed by the laws of the State of Florida, without regard to its conflict of laws principles.
Any dispute arising from or related to these Terms or the Service will be resolved by binding arbitration in Florida, conducted in accordance with the rules of the American Arbitration Association. You and All In One Nonprofit each waive any right to a jury trial. Notwithstanding the above, either party may bring a claim in small claims court if the claim qualifies.
12. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email (if we have your email address) or by posting a prominent notice on the Service at least 30 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
13. Severability and Waiver
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver of that provision.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and A Step Ahead Media, DBA All In One Nonprofit regarding the Service and supersede any prior agreements.
15. Contact
If you have questions about these Terms:
A Step Ahead Media, DBA All In One Nonprofit
Email: support@allinonenonprofit.com
Website: allinonenonprofit.com